Privacy Policy
Last updated: July 23, 2025
This Privacy Policy outlines our policies on the collection, use, and disclosure of your information when you use our Service, and explains your privacy rights and legal protections.
We use your personal data to operate and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have specific meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our Service.
- Affiliate: Any entity that controls, is controlled by, or is under common control with a party. “Control” means owning 50% or more of shares or voting power.
- Company (also "We", "Us", or "Our"): Refers to Calvia AI LLC, 30 N Gould St Ste N, Sheridan, WY 82801.
- Country: Refers to Wyoming, United States.
- Device: Any device that can access the Service, such as a computer, smartphone, or tablet.
- Personal Data: Any information related to an identified or identifiable individual.
- Service: Refers to the Website.
- Service Provider: Any third party who processes data on behalf of the Company to help deliver the Service.
- Third-party Social Media Service: A platform like Google that can be used to log into our Service. Currently, we only support Google login through Firebase Authentication.
- Usage Data: Data collected automatically, such as page views, session time, or device details.
- Website: Refers to Calvia AI, accessible at https://calvia.ai.
- You: The individual using the Service, or the company/legal entity on behalf of which the Service is being used.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- First and last name
- Phone number
- Address (including state, province, ZIP/postal code, and city)
- Usage data
Usage Data
Usage data is collected automatically when using the Service. This may include your device’s IP address, browser type and version, pages visited, time spent on pages, unique device identifiers, and other diagnostic data.
When accessing the Service via a mobile device, we may also collect data such as device type, operating system, mobile browser, IP address, and diagnostic information.
We may also collect browser data when you visit or interact with the Service.
Information from Third-Party Social Media Services
You can register and log in using your Google account through Firebase Authentication. When you log in, we collect the name, email address, and profile ID associated with your Google account. This information is used only to identify you and provide access to the platform.
Cookies and Tracking
Calvia AI does not currently use cookies, beacons, or other tracking technologies. If this changes in the future, we will update this Privacy Policy and notify users accordingly.
Use of Your Personal Data
We may use your personal data for the following purposes:
- To provide and maintain our Service: including to monitor usage and ensure functionality.
- To manage your Account: allowing you to access specific features as a registered user.
- For contract performance: including processing purchases and fulfilling agreements.
- To contact you: by email, phone, SMS, or push notifications for updates or relevant information.
- To provide you with marketing content: such as news, offers, and services similar to what you’ve used or requested—unless you opt out.
- To respond to your requests: and manage user inquiries.
- For business transfers: such as mergers, restructuring, or asset sales that involve user data.
- For analytics and improvements: including evaluating features, campaigns, and user experience.
Third-Party Services
- OpenAI: We use OpenAI’s API to generate AI responses. User messages may be sent to OpenAI but are not stored or used to personally identify you.
- Stripe: All payment transactions are processed by Stripe. Calvia does not store any payment details.
- Firebase: We use Firebase Authentication and Firestore to handle login and store business data securely.
We may share your personal information in the following scenarios:
- With Service Providers: to monitor and analyze usage or help contact you.
- For business transfers: during company sales, financing, or acquisition discussions.
- With Affiliates: who are required to respect this Privacy Policy.
- With business partners: to offer you joint products, services, or promotions.
- With your consent: in any other context where you approve the sharing.
Retention of Your Personal Data
We retain your personal data only as long as necessary for the purposes in this policy, or as required by law.
Usage data is typically retained for shorter periods unless it is used to enhance security, functionality, or we are legally required to retain it longer.
Payment Processing
All payments on Calvia AI are handled securely through Stripe. We do not store or have access to your full payment information. Stripe processes your billing details in accordance with their own privacy policy and security standards.
AI Processing
When you use the AI agent on our website, the text you enter is sent to our AI service provider (OpenAI) to generate responses. This information is not used to personally identify you and is processed only to provide real-time replies. We do not allow OpenAI to use your data for model training.
Transfer of Your Personal Data
Your data may be processed outside your jurisdiction, including at our operating offices or those of third parties.
By submitting your information, you consent to that transfer. We take reasonable measures to protect it in accordance with this policy.
Delete Your Personal Data
You may request that we delete your personal data at any time. In some cases, you may be able to delete your own information directly within the platform.
You can also contact us for access, correction, or deletion. We may retain certain data if required by law.
Disclosure of Your Personal Data
Business Transactions
If involved in a merger, acquisition, or sale, your data may be transferred. You’ll be notified before any new policy takes effect.
Law Enforcement
We may disclose your data if required by law or in response to valid requests by public authorities.
Other Legal Requirements
We may disclose your information in good faith if we believe it is necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Investigate potential wrongdoing
- Ensure user or public safety
- Protect against legal liability
Security of Your Personal Data
We use commercially acceptable means to protect your data, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
We do not knowingly collect data from children under 13 and our platform is not designed for use by anyone under this age.
Links to Other Websites
Our Service may contain links to third-party websites such as Stripe, which handles our payment processing, and Firebase (Google), which provides authentication.
We have no control over, and assume no responsibility for, the content or practices of any third-party sites.
Text Messaging and SMS
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers to support the functionality of our Service, such as delivering SMS notifications. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date.
You are encouraged to review this page regularly. Continued use of the Service after changes means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
- Email: support@calvia.ai